Free + Pro
N.C. Brand Guard
Keep WordPress edits inside approved brand colors, type rules, blocks, and builder workflows with Gutenberg warnings plus premium reports and guardrails.
Support and license command center
One support desk for every Neon.Computer plugin.
Find product docs, check license status, open support requests, and get billing help from one central place.
Products and support docs
Explore every Neon.Computer WordPress tool from one support hub.
Each product card links to the public product page and its support documentation, so setup guides, license notes, troubleshooting, and release details stay easy to find.
Free + Pro
Free + Premium
N.C. Decay Suite
Use the free Scanner to find decaying content, then upgrade to Fixer for AI briefs, scheduled alerts, safe drafts, diffs, and supported refresh workflows.
Free + Suite
N.C. External Products
Start with the free Etsy-focused plugin without a local product-count cap, then upgrade to N.C. External Products Suite for supported external products from other sites and stronger catalog operations.
License support
Check license status before opening a ticket.
Confirm your activation status, plan limits, renewal state, and connected site URL before requesting help.
Support intake
Get help without the back-and-forth.
Send the product, site URL, license key, plugin version, support snapshot, and issue details in one place so support can start with the right context.
What to expect
Support requests are reviewed on business days. Most license, billing, and setup requests receive an initial response within 1-2 business days.
For faster help, include your license key, site URL, plugin version, WordPress version, Support Snapshot, and the exact error or step that is blocking you.
Policies
Know what is covered before you need help.
Refunds
Initial purchases include a 14-day money-back guarantee. Renewals and partial terms are not refundable except for billing errors or unresolved technical failures.
License limits
Each paid plan includes a defined number of active sites. Customers can deactivate old sites before activating new ones.
Support scope
Support covers setup, connection issues, license/account questions, confirmed bugs, and product workflow guidance.